DELIVERY & SHIPPING POLICY

1. Delivery Timelines
We work hard to get your orders to your doorstep as quickly as possible. We ship from Saturday to Thursday (excluding Fridays and public holidays).

2. Shipping fees are calculated at checkout.

3. Payment Methods & Delivery Confirmation
We accept Cash on Delivery (COD), credit/debit cards, and mobile wallets. Important: Our courier partners will always call or WhatsApp you on the day of delivery to confirm your availability. Please ensure your contact number is reachable.

LOULY is not responsible for delays caused by courier or incorrect address details.

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Contacts

We're here to help you with any questions or support you need.

📧 Email: support@loulyeg.com

📞 Phone: +20 127 844 4200

📍 Address: Cairo, Egypt

🏛️ Tax ID: 773-881-611

Our team will respond as quickly as possible during business hours. Feel free to reach out anytime.. we're happy to assist you with orders, shipping, or general inquiries.